​How to Submit a Pet Request:​
1. Complete the Pet Request Form: Download and fill out our
Pet Request Form. Ensure all details about your pet are complete and accurate.
2. Provide Supporting Information: To assist in the approval process, include relevant details such as your pet's council registration certificate, vaccination information, microchipping certificate and a photo of your pet.
3. Submit the Form: Send the completed form and supporting documents to your Property Manager.
Understanding the Approval Process:
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Upon receiving your request, the rental provider (landlord) has 21 days in NSW and 14 days in Victoria to respond.
Approval: If granted, you'll receive written consent to keep the pet on the property, and have a Pet Clause added to your lease. This clause outlines your responsibility over the care and management of your pet. The rental provider may specify reasonable conditions such as ensuring the pet is to stay outside, that if the pet becomes a nuisance to neighbours that you will remove it, or that you will indemnify the rental provider from damage caused by your pet.
Denial: If the landlord objects, they must apply to the relevant tribunal within the applicable time period.
Responsibilities as a Pet Owner:
As a renter with a pet, you are responsibile for:
- Maintaining Cleanliness: Ensure the property remains clean and free from pet-related damages.
- Preventing Nuisance: Your pet should not cause disturbances to neighbours or other residents.
- Compliance with Laws: Adhere to local council regulations and laws regarding pet ownership.
For detailed information on renting with pets, refer to Consumer Affairs Victoria or NSW Fair Trading.
By following this process, we aim to support responsible pet ownership while ensuring a comfortable living environment for all our tenants.
Note: Rental legislation is subject to change. Please consult the latest guidelines or contact us directly for the most current information.
